Alerts

Beginning November 29, the parking lot across from the station will close. Please use the garage or adjacent surface lot as an alternative.
The Quincy Adams Garage drop-off and pick-up location will remain at its location within Level 1B.
The garage will be PayByPhone / PayByPlate with no need to pay to exit. More information on how to pay for parking is available at MBTA.com/parking.

Affected routes:
Red Line

To exit, South Station Elevator 949 located on the opposite side of the lobby. Alternatively, travel up the ramp towards the Commuter Rail Concourse, and at the base of the escalator, turn left and proceed down the hallway. At the end of the hallway, use South Station Elevator 6476 to access the Commuter Rail Concourse. To board, cross Atlantic Ave towards Dewey Sq and use South Station Elevator 949.

A shuttle bus will be available to transport customers between Back Bay and Massachusetts Avenue. To exit, exit the train at Massachusetts Avenue and find station personnel or use a station call box to request the shuttle bus to Back Bay. To board, find station personnel or use a station call box at Back Bay to request the shuttle bus to Massachusetts Avenue.

To board or exit, use Haymarket Elevator 903 to travel between the Oak Grove platform and the Congress St lobby. To transfer to the Green Line, take Haymarket Elevator 903 to the Congress St lobby, then use Haymarket Elevator 904 to access the Forest Hills platform. At the Forest Hills platform, proceed to the end of platform and take Haymarket Elevator 905 to the Orange Line underpass, then proceed to the end of the hallway and use Haymarket Elevator 906 to access the Green Line platform.

Please use nearby State Elevator 967.

To exit, upon exiting the faregates, turn left and proceed to Oak Grove Elevator 745 to access the busway and parking lot. To board, proceed to the station entrance located near the busway and use Oak Grove Elevator 745 to access the lobby. Alternatively, customers may utilize Oak Grove Elevator 744 (Lobby to Washington St.) located at the entrance on Washington St.

Affected lines:
Green Line B branch
Green Line C branch
Green Line D branch
Green Line E branch

To exit, exit the train at Copley, then cross Boylston St to the westbound platform. Take a Boston College, Cleveland Circle or Riverside-bound train to Kenmore and use Kenmore Elevator 971. See station personnel at the Copley westbound lobby to gain entry at the faregate. To board, use Kenmore Elevator 971 to access the westbound platform. Take a Cleveland Circle or Riverside-bound train one stop, then proceed to the eastbound platform and transfer to an eastbound train.

To board or exit, use Haymarket Elevator 903 to travel between the Oak Grove platform and the Congress St lobby. To transfer to the Green Line, take Haymarket Elevator 903 to the Congress St lobby, then use Haymarket Elevator 904 to access the Forest Hills platform. At the Forest Hills platform, proceed to the end of platform and take Haymarket Elevator 905 to the Orange Line underpass, then proceed to the end of the hallway and use Haymarket Elevator 906 to access the Green Line platform.

Affected lines:
Green Line B branch
Green Line C branch
Green Line D branch
Green Line E branch

To exit, exit the train at Copley, then cross Boylston St to the westbound platform. Take a Boston College, Cleveland Circle or Riverside-bound train to Kenmore and use Kenmore Elevator 971. See station personnel at the Copley westbound lobby to gain entry at the faregate. To board, use Kenmore Elevator 971 to access the westbound platform. Take a Cleveland Circle or Riverside-bound train one stop, then proceed to the eastbound platform and transfer to an eastbound train.

To board or exit, use Haymarket Elevator 903 to travel between the Oak Grove platform and the Congress St lobby. To transfer to the Green Line, take Haymarket Elevator 903 to the Congress St lobby, then use Haymarket Elevator 904 to access the Forest Hills platform. At the Forest Hills platform, proceed to the end of platform and take Haymarket Elevator 905 to the Orange Line underpass, then proceed to the end of the hallway and use Haymarket Elevator 906 to access the Green Line platform.

Affected lines:
Green Line B branch
Green Line C branch
Green Line D branch
Green Line E branch

To exit, exit the train at Copley, then cross Boylston St to the westbound platform. Take a Boston College, Cleveland Circle or Riverside-bound train to Kenmore and use Kenmore Elevator 971. See station personnel at the Copley westbound lobby to gain entry at the faregate. To board, use Kenmore Elevator 971 to access the westbound platform. Take a Cleveland Circle or Riverside-bound train one stop, then proceed to the eastbound platform and transfer to an eastbound train.

To board or exit, use Haymarket Elevator 903 to travel between the Oak Grove platform and the Congress St lobby. To transfer to the Green Line, take Haymarket Elevator 903 to the Congress St lobby, then use Haymarket Elevator 904 to access the Forest Hills platform. At the Forest Hills platform, proceed to the end of platform and take Haymarket Elevator 905 to the Orange Line underpass, then proceed to the end of the hallway and use Haymarket Elevator 906 to access the Green Line platform.

Affected lines:
Green Line B branch
Green Line C branch
Green Line D branch
Green Line E branch

To board or exit, use Haymarket Elevator 903 to travel between the Oak Grove platform and the Congress St lobby. To transfer to the Green Line, take Haymarket Elevator 903 to the Congress St lobby, then use Haymarket Elevator 904 to access the Forest Hills platform. At the Forest Hills platform, proceed to the end of platform and take Haymarket Elevator 905 to the Orange Line underpass, then proceed to the end of the hallway and use Haymarket Elevator 906 to access the Green Line platform.

Please use nearby State Elevator 967.

The escalator will remain out of service for the foreseeable future. This decision was made after a thorough inspection determined that corrosion on the escalator’s steel truss was so severe that it could not be repaired further and that a complete replacement of the escalator would be required. Replacing the escalator at this location requires a more extended unit meeting modern escalator safety requirements. This longer unit will require significant alteration to the station entrance to meet code requirements. The MBTA has currently begun design work to understand what station upgrades will be needed.
Due to these complexities, we expect the escalator will remain out of service for a significant time. We recognize the challenges this poses to our riders, and please know we are working to identify a solution as quickly as possible. In the meantime, Government Center Station, which is fully accessible and serves the Blue Line, is under a quarter-mile from Bowdoin Station.