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Guide To WinterTime Travel On The T

Posted on January 11, 2011

MBTA prepares for winter storms, and shares travel tips with customers commuting during inclement weather.

SNOW STORM NOTICE TO CUSTOMERS:

The MBTA Offices for Reduced Fare CharlieCard at Back Bay station and Downtown Crossing station will be closed Wednesday January 12th due to Snow Storm:

Snow On The Way

At the first indication that snow is on the way, the MBTA has in place a plan that works around the clock to keep the system moving:

  • Trains are put into service as needed to prevent rails and overhead electrical wires from icing up.  Special heaters are activated to keep rails and switches ice-free.
  • Trains stored outdoors are moved periodically; mechanical systems are kept running; and doors and cab windows are frequently opened and shut to prevent freezing.
  • MBTA Bus Stops and Snow Removal: Who′s Responsible?
    Properly clearing snow and ice from bus stops is an essential part of operating a system that is safe and accessible for all passengers. Depending on the bus stop, the responsibility may fall to one of several entities. To learn more, including who to contact if you notice a stop obstructed by snow/ice and to find a complete inventory of MBTA bus shelters go to MBTA.com's Accessibility section.
  • Snow routes are activated when necessary.  The MBTA has identified 31 Snow Routes (listed below) that travel on hills or along narrow streets and, depending upon the severity of snow, segments of the route may have to be diverted.  To get the most up – to-date information on snow routes, customers can log onto the T’s website at www.mbta.com, T- Alerts, or listen to the local news.

Being Prepared Helps Everyone

In addition to preparing months in advance for the winter season, the MBTA seeks the cooperation of its customers and recommends the following travel tips during inclement weather:

  • Allow extra time for travel
  • Have CharlieCard ready prior to approaching service
  • Parking customers - If accumulated snow prevents you from determining your space number, use the snow payment envelope placed on your vehicle to be used on return trip.  Place Snow Payment envelope containing the daily fee into the collection box before exiting the lot.  Park Mobile customers should contact standard park mobile payment process before exiting lot.
  • If you are dependent on elevator/escalator service please call the service hotline at (617)222-2828 or 800-392-6100 (press 6) to make sure service is available.
  • For customer support call an MBTA Customer Support Representative at:  617-222-3200 or 800-392-6100, TTY 617-222-5146 Monday through Friday 6:30 AM to 8:00 PM and Sat/Sun from 7:30 AM to 6:00 PM.

Snow Routes
During severe storms we may need to activate bus “Snow Routes”
Below are the standard snow routes for buses.  Please check T-alerts to see if your bus is running a snow route AND for further adjustments to your route.

11 City Point - Downtown Inbound after 2:15 PM & outbound before 2:15 PM:  omits E 8 St; flag bus on Columbia Rd and Marine Rd. 14 Roslindale Sq. - Dudley Omits Cummins Hwy between Hyde Park Ave and Florence St.  Use stops on Hyde Park Ave or at Roslindale Sq. 24 Wakefield Ave. - Mattapan No service to Fairmount loop from Beacon St to Wakefield Ave.  Use bus stops on Truman Hwy or Fairmount Ave. 30 Roslindale Sq. - Mattapan   No service to Cummins Hwy between Washington St and Hyde Park Ave.  Use stops on Hyde Park Ave or at Roslindale Sq. 40 Georgetowne - Forest Hills   Does not enter Georgetowne Housing Complex.   Use stops on Dedham Pkwy at Georgetowne Dr or on Washington St. 50 Cleary Square - Forest Hills   Travels via Hyde Park Ave and omits Metropolitan Ave, Poplar, West, Austin, & Summer Sts.  Use bus service on Washington St or Hyde Park Ave. 60 Chestnut Hill - Kenmore   No service on Cypress St or High St.  Board on Boylston St, or use Green Line at Brookline Hills or Brookline Village. 62 Bedford VA Hospital - Alewife   No service on Park Ave or Route 2 Service Rd. 64 Oak Square - Central Square   No service on Hobart, Falkland, and part of Faneuil Sts.  Flag bus on Faneuil St or Brooks St. 67 Turkey Hill - Alewife   No service to Washington St or Forest St in Turkey Hill.  Flag bus on Sunset Rd at Forest St or use stops on Summer St (Route 2A). 76 Hanscom AFB - Alewife   No service on Route 2 Service Rd. 78 Arlmont/Park Circle - Harvard Station   Arlington Hts. Trips omit Park Ave; Arlmont trips omit Park Circle.  Use stops on Wachusett Ave or Mass. Ave. 85 Spring Hill - Kendall   No service on Avon St.  Use stops on Summer St or Highland Ave. 93 Sullivan - Downtown   No service on Bunker Hill St.  Flag bus on Medford St or use Route 92 on Main St. 99 Boston Regional Medical Center - Wellington   No service to Savin St, Malden Hosp, or Boston Reg Med Ctr.   Use stops on Highland Ave or Clifton St. 110 Wonderland or Broadway/Park - Wellington   No service on Park Ave between Woodlawn Ave (Everett) and Dale St (Revere). 111 Broadway & Park Ave - Haymarket   No service on Park Ave between Woodlawn Ave (Everett) and Dale St (Revere). 112 Wellington - Maverick   No service to Admiral’s Hill or Quigley Hosp. 119 Northgate - Beachmont   Ends at Beachmont Station.  No service to Beachmont loop on Endicott Ave or Crescent Ave. 120 Orient Heights - Maverick   Runs only between Maverick and Orient Hts Sta.  No service to Waldemar Apts or Jeffries Point. 211 Quincy Center - Squantum   Route ends at E Squantum St at Dorchester St.  No service on Huckins Ave, Bellevue Rd or Dorchester St. 222 Quincy Center - East Weymouth   Route will not make scheduled deviation via Church St and Essex St.  Walk to North St or Middle St. 236 Quincy Center - South Shore Plaza   No service on Commercial St, Elm St or Franklin St south of Independence Ave.  Use stops on Middle St or flag bus on Independence Ave or Church St. 245 Quincy Center - Mattapan   No service to Hospital Hill (Quincy Med Ctr) or Whitwell St.  No stops between Quincy Ctr and Granite St. 275 Long Island - Boston No service. 276 Long Island - Boston   No service. 411 Malden Station - Revere House   No service to Granada Highlands or on Broadway (Rt 99).  Board bus at Route 108 stops on Salem St. or Route 430 on Broadway. 428 Oaklandvale - Haymarket   No service to Granada Highlands.  Use stops on Lynn St. 429 Central Sq., Lynn - North Saugus   No service to Garfield Ave or King’s Lynn Apts.  Flag bus on Walnut St or O’Callahan Way. 435 Liberty Tree Mall - Central Sq., Lynn   No service to Pine Hill area (Parkland Ave, Linwood St, Lovers Leap). 441 Marblehead - Haymarket   No service on Washington St and Elm St in Old Town Marblehead.  Board bus on Pleasant St at Washington St or Essex St. 442 Marblehead - Haymarket   No service on Washington St and Elm St in Old Town Marblehead.  Board bus at Pleasant St at Washington St or Pleasant St at Essex St. 448 Marblehead - Downtown Crossing   No service on Washington St and Elm St in Old Town Marblehead.  Board bus at Pleasant St at Washington St or Pleasant St at Essex St. 449 Marblehead - Downtown Crossing   No service on Washington St and Elm St in Old Town Marblehead.  Board bus at Pleasant St at Washington St or Pleasant St at Essex St.

SL2

South Station – Boston Marine Industrical Park (BMIPK) Omits stop at 88 Black Falcon pier.  Use bus stop on Drydock Ave instead. SL4 Dudley Station - South Station   Outbound route omits Herald St Sta and contraflow lane between Mass Turnpike and E Berkeley St.   Flag outbound bus on Herald St at Washington. SL5 Dudley Station - Downtown Crossing   Outbound route omits Herald St Sta and contraflow lane between Mass Turnpike and E Berkeley St.   Flag outbound bus on Herald St at Washington.

Note:  Please be aware of road conditions in your community as occasionally other bus routes may be detoured as well.  If roads are impassable or general traffic is not moving, buses will be late or local authorities may require detours.

Media Contact Information

For all queries and comments, please contact:

Lydia Rivera