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Service Change Ongoing
All MBTA services are running on a reduced schedule until further notice in the interest of the health and safety of our riders and employees. Full details: MBTA.com/coronavirus

Reduced Service for March 27, 2020

Updated Friday, March 27, 2020, 11:15 AM

We’ve further amended service as part of our continued effort to support social distancing and protect the health of our riders and workforce.

These systemwide service changes allow only for travel that is absolutely necessary and prioritize transit for essential workers, such as hospital staff and emergency responders, who are crucial in helping to slow the spread of COVID-19.

  • Customers should board at the rear doors of buses and street-level trolley stops. Seniors and people with disabilities can still board at the front door if needed. 
  • Stations and vehicles are being cleaned and sanitized with increased frequency.
  • Service levels have been adjusted to accommodate ridership levels on each line.

These decisions are based on guidance from public health professionals and the Massachusetts Department of Public Health (DPH).

To learn more about how the MBTA is adjusting in light of the COVID-19 outbreak, please see answers to the most frequently asked questions about rider safety and fares.

Weekday Service Levels, March 27

bus silver line Bus and Silver Line

Saturday service for most routes, with additional service on busier routes during peak travel times.

Routes 7, 501, and 504 will run modified weekday service.

regular service Routes 325, 326, 351, 352, and 354, and 710 will run regular weekday service.

subway Subway

Saturday service on the Red LineOrange Line, and Green Line B, C, and D Branches.

Saturday service with increased frequency to reflect ridership demand on the Blue Line and Green Line E Branch.

commuter rail Commuter Rail

Reduced service on all lines.

ferry Ferry

no service No service. Use trip planner to find an alternate route.

the ride The RIDE

All trips must be booked 1 – 3 days in advance. Previously booked trips are not affected by this change.

The RIDE will make every effort to eliminate transfer trips to reduce customer interaction with multiple drivers. All shared trips have been eliminated.

 To cancel or reschedule your trip, call The Ride Access Center (TRAC).

no service The RIDE Eligibility Center (TREC) will be closed starting Monday, March 23, 2020.

CharlieCard Store

The CharlieCard Store will be closed until further notice. If you need assistance with your CharlieCard, please call Customer Support at 617-222-3200.

the ride If you are a RIDE customer, you can add funds to your RIDE account online, over the phone, or by mail.

Stay Informed

This page will be regularly updated with service information. You can also get up-to-date notices from:

Or on social media:

Protecting Your Health

What We're Doing

We are continuing to take necessary steps to protect the health and safety of riders and MBTA employees with increased cleaning and sanitation at stations and on vehicles.

This includes:

  • Cleaning and disinfecting vehicles: All MBTA fleet vehicles (buses, trolleys, subway cars, Commuter Rail coaches, ferries, and RIDE vehicles) are being disinfected on a daily basis.
  • Cleaning and disinfecting MBTA property: All business locations, including the RIDE Eligibility Center and CharlieCard store, are being disinfected every 24 hours. All high-contact areas at subway stations (handrails, fare gates, and fare vending machines) are being cleaned every 4 hours.
  • More sanitation equipment: Hand sanitizing dispensers, disinfectant wipes, and cleaning sprays will be deployed at MBTA facilities and stations throughout the system.

See answers to frequently asked questions about rider safety

What You Can Do

We encourage all riders to:

  • Wash hands often with soap and warm water for at least 20 seconds
  • Cover coughs and sneezes
  • Stay home if sick
  • Avoid touching eyes, nose, and mouth
  • Clean areas that are frequently touched with sanitizing spray or wipes

Health and Safety Resources

More information on COVID-19: mass.gov/covid19

Additional preparedness tips: mass.gov/KnowPlanPrepare