MBTA System Orientation

The MBTA has developed a System Orientation training that will familiarize customers with the MBTA's Fixed-Route network of buses and trains. The training will include both a presentation and a hands-on section. Topics of the presentation will include:

• The Benefits of Using Fixed-Route Services

• System-Wide Accessibility Facts

• Reduced Fares Information

• Information on how to read MBTA bus schedules and subway maps

• Trip Planning

• Safety Information

Topic areas for the hands-on portion of the training will include:

• How to identify a MBTA Bus Stop

• Access Features on MBTA Bus

• Securing a Wheeled Mobility Device

• Using the Farebox

• Using Fare Vending Machines in Subway Stations

• Using the Faregates

• Using MBTA Call Boxes

• Access Features on MBTA Subway

• Boarding the Train using the Mobile Bridgeplate (Heavy Rail Trains) and the Built-in Bridgeplate (Type 8 Green Line Trains).

There will be two types of trainings; a training that covers all disabilities and another that's specifically geared to customers with visual impairments. There will be one training per month with each type of training occurring every other month.

Registering for the Training

If your interested in participating in one of our trainings, please take the time to complete our System Orientation Application Form which is available in PDF or DOC format. You may also register for the training by completing the Online Questionnaire.