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Victim Assistance

If you witness or are the victim of an incident on the MBTA, and you haven’t reported it yet, call the Transit Police immediately at (617) 222-1212.

Under the Massachusetts Victim Bill of Rights, crime victims and survivors have the right to counseling and support services. If you have been the victim of a crime, you can contact the MBTA Transit Police 24 hours a day for assistance.

Victim Assistance Resources

Counseling and Shelters

Casa Myrna Vasquez

Boston, MA
(800) 992-2600

SafeLink Hotline

(877) 784-2020

Transition House

Cambridge, MA
(617) 661-7203