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Riders' Transportation Access Group Meeting

Meeting Info

Date: February 3, 2020 at 5:30 PM - 7:30 PM

Location: State Transportation Building, 2nd Floor, Board Room • 10 Park Plaza • Boston, MA

Attendees: General Public

Event Description

This is a public forum for T riders and any interested stakeholders to discuss and collaborate regarding accessibility at the MBTA.

The Riders’ Transportation Access Group (R-TAG) is a customer organization with a mission to advise the MBTA on transportation issues that affect people with disabilities and seniors.


5:30 PM – 5:35 PM: Review of agenda

5:35 PM – 5:50 PM: Co-chairs update

5:50 PM – 6:20 PM: Public comment period

6:20 PM – 6:30 PM: Break

6:30 PM – 7:00 PM: Department of System Wide Accessibility updates (SWA)

  • Priority seating campaign discussion

7:00 PM – 7:30 PM: The RIDE update

  • Routematch software update – Diogo Lousa
  • Complaint overview

7:30 PM: Meeting concludes

* Remote participation information will be forthcoming


All meetings are accessible to participants with disabilities. To request a reasonable accommodation, please contact 617-222-5254 (voice/relay) or