The Honorable Judge Patrick King Semi-Annual Public Meeting

Event Description

Judge Patrick King will be hosting a public hearing to discuss the MBTA’s progress towards complying with the MBTA/BCIL settlement. Please come and share your feedback, questions and/or concerns.

Agenda

I. Welcome

• Hon. Patrick King, Independent Monitor
• Jeff Gonneville, Deputy General Manager, MBTA

II. Status of MBTA/BCIL Settlement Agreement

• Hon. Patrick King, Independent Monitor

III. Updates on Accessibility Initiatives

Overview

• Laura Brelsford, AGM, System-Wide Accessibility

Station, Bus Stop & Elevator Upgrades

• Tom Nee, Deputy AGM, Capital Delivery

Improvements in Handling Access-Related Customer Complaints

• Jennifer Ross, Customer Engagement Coord, SWA
• Jeffrey Gorman, Superintendent, Bus Operations

Elevator Cleanliness

• Joe Cheever, Senior Director, Engineering & Maintenance
• Jesse Biroscak, Product Manager, Customer Tech
• Jennifer Ross, Customer Engagement Coord, SWA

Bus Evacuation Drills

• Rob Sampson, Director, SWA
• John Hynes, Senior Security and Emergency Management Coordinator

IV. Statement from Plaintiffs

• Joanne Daniels-Finegold, lead named plaintiff

V. Statement from Riders’ Transportation Access Group

• Rick Morin, Co-Chair, R-TAG

VI. Feedback and Q&A

Notes

This meeting space is accessible to people with disabilities. American Sign Language (ASL) interpreters, CART, and assistive listening devices will be present. If you need a reasonable accommodation (such as handouts in alternate formats, etc.) and/or language assistance to fully participate, please contact the Department of System-Wide Accessibility at 617-222-5254 or swa@mbta.com on or before November 27, 2019. Such accommodations will be provided free of charge.