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Alternative Service Options During Speed Restrictions

Updated on September 1, 2023

The last day riders can "show a CharlieCard" to board Commuter Rail will be August 31, 2023. Normal fares will resume throughout the MBTA system on September 1, 2023.

Learn more about MBTA fares

On March 12, 2023, we advised riders to plan for additional travel time on the Red, Orange, Blue, Green, and Mattapan Lines while speed restrictions continue. We also allowed riders who wanted a quicker commute to show their CharlieCard to board the Commuter Rail at the lines listed below. The last day riders could board the Commuter Rail with their CharlieCard was August 31, 2023.

These speed restrictions, sometimes referred to as slow zones, are a safety precaution put in place as a result of findings from a Department of Public Utilities site visit the week of March 6, 2023. We are working to lift speed restrictions line by line. We expect this work to continue throughout the coming months.

Alternative Service Options for Riders

View alternative service options for each line below. We allowed riders to use any type of CharlieCard or CharlieTicket to board each of these options between March 12, 2023, and August 31, 2023.

Plan your trip

Learn more about riding the Commuter Rail

For Assistance Using Alternative Service

Phone

  • Monday - Friday: 6:30 AM - 8 PM
  • Saturday - Sunday: 8 AM - 4 PM

Main Hotline: 617-222-3200

Toll Free: 800-392-6100

TTY: 617-222-5146

Online

Send us a message

Sign Up for Service Alerts

On the platform in Park Street Station, a woman holds her smartphone with a Green Line train in the background.

Get service alerts via text or email.

Speed Restrictions Dashboard

Learn about how we're tracking speed restriction information

For Assistance Using Alternative Service

Phone

  • Monday - Friday: 6:30 AM - 8 PM
  • Saturday - Sunday: 8 AM - 4 PM

Main Hotline: 617-222-3200

Toll Free: 800-392-6100

TTY: 617-222-5146

Online

Send us a message

Sign Up for Service Alerts

On the platform in Park Street Station, a woman holds her smartphone with a Green Line train in the background.

Get service alerts via text or email.

Speed Restrictions Dashboard

Learn about how we're tracking speed restriction information