Skip to main content
Menu

If You See Something, Say Something

Every day, our essential operators ensure that riders make it to their destinations safely. Assaults on transit workers are increasing across the country. This is where you can help. If you see something, say something with the MBTA See Say app for a real-time response from Transit Police.

To report an emergency: Call the Transit Police at 617-222-1212 or dial 911.

MBTA See Say Reporting Options

Each See Say option is available 24 hours a day, seven days a week, and you can expect a response from Transit Police within a few minutes.

What you can doHow to do it
What you can doDownload the MBTA See Say appHow to do itDownload the app for your iPhone or Android device. This is the only option for submitting reports anonymously.
What you can doSend a textHow to do itSend a text message to 617-600-0683.
What you can doReport onlineHow to do itFill out this form.

Reportable Safety and Security Concerns

Types of activities you can report within the See Say app:

  • Assault or Fighting
  • Crime in Progress
  • Homeless/Wellness Check
  • Human Trafficking
  • Illegally Parked Vehicle
  • Medical Emergency
  • Robbery or Theft
  • Sexual Assault or Harassment
  • Suspicious Activity
  • Unattended Bag or Package
  • Unruly Behavior
  • Vandalism

If you'd rather speak to someone immediately, use emergency call boxes or speak directly with Transit Ambassadors or any MBTA staff.

Recognizing Suspicious Behavior

Our See Something, Say Something program is part of a nationwide effort to recognize and respond to suspicious behavior.

Contact the Transit Police immediately if you notice: 

  • Unattended packages, bags, or luggage
  • Unauthorized people in a restricted area
  • Disorderly or aggressive conduct directed at passengers or MBTA staff
  • Mysterious odors, substances, or smoke in stations or vehicles

Do:

  • Pay attention to the physical characteristics of anyone behaving suspiciously, including their gender, build, hair color, clothing, and distinctive markings (tattoos or birthmarks) to help identify the person
  • Notice if they leave on foot or by car
  • Pay attention to the make, model, and license plate of the vehicle they leave in
  • Note any other helpful information

Don't:

  • Take any direct action
  • Confront or interact with the individual or group behaving suspiciously
  • Reveal your suspicions

MBTA See Say App

The MBTA see something say something app logo. Above the MBTA T is a yellow speech bubble that says MTA See Say.

Download the app to anonymously report suspicious activity on MBTA property. The app is monitored 24/7 by the MBTA Transit Police.

Download on the App Store

Get it on Google Play

Rider Rules and Regulations

Learn more about rules when riding the T

Emergency Instructions

Learn more about what to do in an emergency

Security

Learn more about Security at the MBTA

MBTA See Say App

The MBTA see something say something app logo. Above the MBTA T is a yellow speech bubble that says MTA See Say.

Download the app to anonymously report suspicious activity on MBTA property. The app is monitored 24/7 by the MBTA Transit Police.

Download on the App Store

Get it on Google Play

Rider Rules and Regulations

Learn more about rules when riding the T

Emergency Instructions

Learn more about what to do in an emergency

Security

Learn more about Security at the MBTA