Busway or Excluded Way Violations

Do Not Enter sign

All MBTA Busways are considered Excluded Ways restricted for buses and authorized vehicles. All non-authorized vehicles will use the designated drop off and pick up area. According to Massachusetts General Law, Chapter 90 Section 16, any person operating an unauthorized motor vehicle in an Excluded Way is subjected to a Massachusetts Uniform Citation and a fifty dollar fine.

Designated drop off and pick up areas are usually clearly marked:

Passenger Drop Off Sign      Drop Off Limit sign

MBTA Transit Police Department 
240 Southampton Street
Boston, MA 02118

Emergency: 
617-222-1212
Business:
617-222-1000
Office of the Chief:
617-222-1100
Deaf or Hard of Hearing: 
617-222-1200 TTY

TEXT Line 873-873

Did you know you can send crime tips to the MBTA Transit Police and remain 100% anonymous? Simply text your tip/message to 873873 to help out and/or report suspicious activity. Message and data rates may apply.


*For emergencies
please call 617-222-1212


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