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Safety

Our staff works to make sure that the T is reliable, safe, and consistent. Safety at the MBTA includes training for all staff, video monitoring throughout the system, and personnel on the ground.

If you need to report an incident, please dial 911, or call the MBTA Transit Police at 617-222-1212.


Report a Railroad Crossing Gate Issue

To report a problem or emergency with a railroad crossing, call 1-800-522-8236. 


 

Contact Us

If you need to report an emergency, please call 911 or contact the MBTA Transit Police at 617-222-1212.

For all other inquiries, contact Customer Support.

Security

Security is a top priority to the MBTA. To report safety or security concerns on MBTA property, please call the Transit Police at 617-222-1212 or dial 911. You can also anonymously report suspicious activity using the MBTA See Say app.

Learn more about Security at the MBTA

Contact Us

If you need to report an emergency, please call 911 or contact the MBTA Transit Police at 617-222-1212.

For all other inquiries, contact Customer Support.

Security

Security is a top priority to the MBTA. To report safety or security concerns on MBTA property, please call the Transit Police at 617-222-1212 or dial 911. You can also anonymously report suspicious activity using the MBTA See Say app.

Learn more about Security at the MBTA