Accessible Services

Accessibility at the T

From accessible buses, trains, and stations, to a world-class paratransit service, the MBTA is dedicated to providing excellent service to customers of all abilities. We are striving to become the global benchmark for accessible public transportation—creating a system that is safe, dependable and inclusive, thereby expanding the transportation options available to all our customers, including those with disabilities.  Select one of the links below to learn more about accessibility at the MBTA.

If you are a person with a disability and would like to submit a reasonable modification request, click here to learn more.

Department of System-Wide Accessibility Logo

Department of System-Wide Accessibility
Established in 2007, the T's Department of System-Wide Accessibility oversees programs and services for persons with disabilities and seniors.  Today, the MBTA is more accessible than ever!  Click on the link above to learn about the accessibility of our fixed-route services (buses, trains, and commuter boats), as well as the Department of System-Wide Accessibility.

Office for Transportation Access--THE RIDE bus

The Office for Transportation Access--THE RIDE
Customers who are unable to use fixed-route services  due to a disability may be eligible for MBTA paratransit service, THE RIDE.  Click on the link above to learn more about this additional transportation option.

Access Advisory Committee to the MBTA (AACT) logo

Access Advisory Committee to the MBTA
The Access Advisory Committee to the MBTA is a consumer body composed primarily of persons with disabilities. Customers, advocates and representatives of disability advocacy groups and agencies advise and make recommendations to the MBTA regarding accessible transportation for both its Fixed Route services (buses, subway and trains) and its Paratransit program, THE RIDE. Anyone is invited to participate. To learn more click on the link above.