Green Line Closure Travel Options
On the weekend of February 22 – 23, there will be no train service between North Station and Babcock St on the B Branch, at Kenmore on the C and D Branches, and between North Station and Heath St on the E Branch.
During this closure, we'll be conducting track maintenance and tunnel inspections.
Accessibility Information
Shuttle Accessibility
All shuttle stops and vehicles are accessible. Shuttle buses may include accessible coach buses with stairs and lifts, or stair-free buses with ramps. Please be aware that during weekday peak periods, a majority of the shuttles may be high-floor coach buses.
Accessible Vans
Accessible vans are available between Copley and Back Bay and North Station.
Riders can ask any station personnel or use an MBTA station call box to request accessible van service. Vans are equipped with ramps or lifts and provide station-to-station service. Wait times vary based on a rider’s pick-up location and the van’s current location. A rider will be given an estimated pick-up time when they request the van.
Accessibility Policies
All MBTA employees and shuttle provider staff are required to honor all reasonable requests for assistance, including:
- Providing information or directions
- Providing sighted guide to and from shuttles and stations
- Getting a seat on a vehicle
- Deploying a shuttle bus ramp or lift
- Shuttle bus operators are required to clearly and loudly announce every station stop along each route.
- Service animals are welcome on all shuttle buses at any time.
The RIDE
The RIDE will not be impacted by this closure.
Questions?
For questions, comments, or complaints about this closure, or to request a reasonable accommodation:
- Call Customer Support at 617-222-3200 (MA Relay 711).
- Share feedback online.
For questions or comments about accessibility, email the Department of System-Wide Accessibility at accessfeedback@mbta.com