CharlieCards & Tickets
Both fare media are reusable and rechargeable but the CharlieCard is more affordable, versatile and convenient.
The Card: Plastic, stored-value, and online account management and auto-reload features. Riders pay standard T fare.
The Ticket: Paper, stored-value. Riders pay standard fare plus a surcharge (*no surcharge when storing a T-Pass on a paper CharlieTicket).
CharlieCard
Reusable and Rechargeable—the easiest and most affordable way to ride.
Compare the Card and the Ticket
The CharlieCard is a 'smart card' that stores value for single or multiple-rides and/or a T-pass. You load the card with value or a T-Pass using cash, credit or debit cards, or even T-Tokens at in-station fare vending machines or at retail sales terminals, T ticket offices and eventually, online. CharlieCards are currently available for Subway and Bus use only. Commuter Rail and Boat use is at the planning stage.
Once you add value or a T-Pass to your card, you tap your card on the card target at fare gates or on-board vehicles and the new system deducts value from your card accordingly. When your card runs low on value, simply visit a fare vending machine to add value and/or store a T-Pass on your card and ride as much and as often as you like.
Card users pay only the standard T fare while ticket users often pay a surcharge. In 2008, card users will be to access Charlie Online to add value, sign-up for "No-Worries Protection" to insure the card from theft or loss and auto-reload the card.
Common Questions about the CharlieCard
Can I put a T-Pass on a CharlieCard?
Yes. A CharlieCard stores value for single or multiple rides and or a monthly T-Pass. You can store your T-Pass on the card and load additional value for occasional travel that falls outside of your regular T-Pass privileges. If you use a T-Pass, the CharlieCard is the way to go.
Is using the card less expensive than using a ticket?
Yes. CharlieCard riders pay only the standard T fare while ticket and or cash-on-board customers pay a surcharge. Using the card can save you 15-50% on T fares depending how you ride.
Where do I get a CharlieCard?
On December 4, 2006, we began giving away free, plastic CharlieCards. Here's where to look for the CharlieCard:
- From MBTA Customer Service Agents in Subway Stations and select Bus Terminals
- At T sales offices: Back Bay, Downtown Crossing, Harvard, North Station and South Station.
- At many retail locations: We are aggressively pursuing partnerships with retailers to sell our tickets, cards and passes using retail sales terminals. You will be able to obtain a CharlieCard from one of these retailers: Sales Locations. Once you have your CharlieCard, you can go to these retailers to load value or a pass on your CharlieCard.
- Order your CharlieCard OnlineBuy Now
Are CharlieCards available for the Commuter Rail, Boat or Inner Harbor Ferry?
CharlieCards for commuter rail, commuter boats and inner harbor ferry are currently at the planning stage. In the meantime, continue to use single and multi-ride tickets or a CharlieTicket T-Pass or cash. (Since the card is not yet available for these transit modes, no surcharges apply when using CharlieTickets.)
Still have questions about Charlie?
Read the complete Charlie FAQ, or contact Customer Support at 617-222-3200.
CharlieTicket
Reusable and Rechargeable. Load single or multiple rides or a T-Pass on a paper ticket.
Get the Card Today
The CharlieTicket is a magnetically encoded paper ticket that stores single or multiple rides or a T-Pass. You load the ticket with value using cash, credit or debit cards at fare vending machines, retail sales terminals, or MBTA ticket offices. Fare vending machines even accept old T-tokens.
Once you load value to your ticket, you 'insert' your paper ticket at fare gates and on-board fareboxes and the system deducts value from your ticket accordingly. When your ticket runs low on value, simply visit a fare vending machine to add value or store a monthly T-Pass on your ticket and ride as much and as often as you like.
Ticket riders and riders paying cash-on-board pay the standard T fare plus a surcharge. (No surcharges apply when using a plastic CharlieCard or when storing a T-Pass on a paper CharlieTicket.)
Common Questions about the CharlieTicket
Can I put a T-Pass on a CharlieTicket?
Yes. A CharlieTicket stores value for single or multiple rides or a T-Pass. If you want to store a T Pass and additional stored value or if you want the added benefits of online card management, "No-Worries Protection" from theft or loss and auto-reload features, store your T-Pass on a plastic CharlieCard.
Is using the ticket more expensive than using the card?
Yes. CharlieCard riders pay only the standard T fare while ticket and/ or cash-on-board customers pay a surcharge. Using the card can save you 15-50% on T fares depending how you ride. (No surcharges apply when using a plastic CharlieCard or when storing a T-Pass on a paper CharlieTicket.) To avoid the surcharge and receive the added benefits of online card management, insurance from loss or theft and auto-reload features, we recommend using the CharlieCard.
Where do I get a CharlieTicket?
CharlieTickets are available at over 500 in-station fare vending machines and at retail sales locations.
Still have questions about the Charlie?
Read the complete Charlie FAQ, or contact Customer Support at 617-222-3200.
