MBTA service resumed on all modes as of the start of service on Wednesday, January 28, 2015. Buses will replace Mattapan line service Ashmont - Mattapan. Please check MBTA.com/winter for updates.    more >
Alert

 

 

MBTA service resumed on all modes as of the start of service on Wednesday, January 28, 2015. Buses will replace Mattapan line service Ashmont - Mattapan. Please check MBTA.com/winter for updates.    more >

 
Protecting Your Rights

 

Protecting Your Rights

The MBTA does not tolerate unlawful discrimination.

The MBTA is committed to providing outstanding customer service in an equitable manner to all customers regardless of race, color, national origin, gender, religion, age, disability, sexual orientation, or other protected status.

MBTA Title VI Report  PDF 

Talk to Us

Customer Support Representatives
617-222-3200 or 800-392-6100
TTY 617-222-5146
Monday - Friday 6:30 AM to 8:00 PM
Saturday - Sunday 7:30 AM to 6:00 PM

Accessibility Hotline

Elevator/Escalator/Lift Updates
617-222-2828

Mailing address:

MBTA
10 Park Plaza, Suite 3910
Boston, MA 02116