Rider Oversight Committee Meeting

Event Description

ROC Mission Statement: 

The MBTA Rider Oversight Committee (ROC), a diverse group of riders, advocates and MBTA employees, provides recommendations to the MBTA that communicate the needs and concerns of all riders in order to assist the MBTA in providing affordable, safe and quality service. 

The Rider Oversight Committee was born out of the fare policy commitments.  The MBTA, for the first time in its history, established the Rider Oversight Committee to meet monthly and discuss customer service improvements and service quality issues.  The MBTA and the ROC  come together to address the concerns of public transit customers.

To confirm a meeting date and time or if assistive listening device, ASL interpreters, and/or alternative formats are needed,  please call 617-222-3772 by prior to March 26, 2008.