Winter Weather - Bus Stop Clearing and Snow Removal

When winter weather hits, bus stop clearing is a top priority for the MBTA. To ensure bus stops are cleared of snow, the MBTA coordinates closely with cities and towns.

To improve snow clearing, the MBTA has purchased new snow-fighting equipment and assigned additional staff to clear stops following storms. This year, for the first time, the MBTA will prioritize the clearing of snow and ice from bus stops along its 15 key routes.

What the MBTA Clears

The MBTA will clear snow from all MBTA-owned bus shelters and stops along the following key routes: 1, 15, 22, 23, 28, 32, 39, 57, 66, 71, 73, 77, 111, 116, 117.

For a full list of MBTA-owned bus shelters cleared by the MBTA, please click here.

Other Stops

Virtually all other bus stops are the property owner/abutter′s responsibility. The municipality in which the bus stop is located may have the ability to enforce snow removal, depending on the local ordinance. If you notice one of these stops is obstructed by snow/ice, refer to this municipality contact list to find the contact information for the department that may be able to help resolve the problem.

When will bus stops be cleared?

The MBTA′s goal is to clear all MBTA-owned bus shelters and stops along its key routes listed above as quickly as possible following a winter storm.

How do I know if my stop has been cleared?

Following winter storms, the MBTA will post updates on bus stop clearing on our winter weather website at MBTA.com/winter.

Who to Contact

To report a bus stop that has not been cleared, please call the MBTA′s Customer Care Department at 617.222.3200 / (TTY) 617.222.5146 with the route and intersection for the stop that needs to be cleared.

Bus Route Status